This privacy policy explains how the Xmart LTD team (‘we’ or ‘us’), collects, stores, uses, and discloses personal information that users provide to us when using this website (and related services).

Why should you read this privacy statement?

In using this website you may be required to, or may choose to, provide us with personal and contact details.

This privacy statement sets out what information we’ll ask you for, when we’ll collect it, and what we’ll do with it.

It’s our commitment to keeping your personal information safe and secure. This page explains your rights, and our responsibilities.

What information is collected when you use this website? 

Personal information

To create a user account, you’ll need to provide your name, email address, phone number, physical address and postal address. When placing an order, you’ll also be asked for your billing and shipping details.

As a website user (non-customer), you may also choose to provide personal details voluntarily, for example, when contacting us by email, or sending us feedback. While you are not obliged to provide this information, not doing so may affect the services we can offer you. 

Where you subscribe to one of our alerts or newsletters, your personal details may be shared with a third-party service provider. Should you choose to unsubscribe, your details will be deleted from the newsletter database.

What statistical information is collected when you use this website?

We may collect statistical information about your visit, to help us improve this site. This information won’t identify you personally, and includes:

• the search terms you used
• the pages you accessed on the website and the links you clicked on
• the date and time you visited the website
• the geographic location from where you are accessing the website
• the referring site (if any) from which you navigated to the website
• the device you used to access the website
• your operating system (for example, Windows 10, Mac OSX)
• the type of web browser you used (for example, Internet Explorer, Mozilla Firefox)
• other things like screen resolution, the release of your installed Flash version and the language setting of your browser.

The statistical information referred to above can be viewed by certain Xmart LTD staff. It may also be shared with partner agencies for analytics.

Note — While full access to the Xmart LTD services requires a user account, you can use the website without disclosing any personal information: for example, when searching for a product or reading the product description.